Eagle Eye Cloud Security Camera VMS Tech Support Blog 2018-06-13T15:14:48+00:00

Eagle Eye Cloud Security Camera VMS Tech Support Blog

This blog provides the latest technical tips and tricks for the Eagle Eye VMS.

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Line Crossing

August 22, 2017|

About Line Crossing Line Crossing is setup the same as Object Counting, but with the ability to send a notification when the line is crossed in the specified direction. The current count is not overla [Read More]

Object Counting

August 22, 2017|

About Object Counting For higher accuracy when counting people, use a dedicated camera mounted with a top-down view in which persons remain the same size as they travel through the image. In order to [Read More]

Intrusion Detection

August 22, 2017|

About Intrusion Detection Intrusion detection is used to generate an alert when an object enters a forbidden area. The forbidden area may be any size and shape. Notifications may be sent. Intrusion r [Read More]

Enabling Analytics

August 22, 2017|

How to Enable Analytics To enable Analytics, go to camera settings and choose the Analytics tab. Each analytic may be enabled separately and is billable per camera. A new tab will appear for each whe [Read More]

Managed PoE Update

July 5, 2017|

Remote PoE The Eagle Eye Managed PoE Switches provide more functionality directly from the Eagle Eye Reseller Dashboard. Authorized users will be able to power cycle an individual PoE camera or the e [Read More]

Dynamic Filtering

June 28, 2017|

From any view, enter text to filter results in real time. Dynamic Filter Text Entry The name, tag, address, and location are used to filter. The results are displayed as text is entered and remain [Read More]

Two Factor Authentication

May 16, 2017|

Enabling Two Factor Authentication In the top right corner of the Eagle Eye Networks web interface, click on your username and select “My Profile.” Check the box labeled Two Factor Authentication a [Read More]

Work Smarter with Help Files

May 11, 2017|

Work smarter! Take advantage of the Help Files located throughout the Eagle Eye web interface. When you see a blue circle with a question mark, you can click for more information.  The Help Files not [Read More]

Local Display via Browser

April 21, 2017|

Local Display A user with permission “Administrator” or “Edit All and Add” is required to enable Local Display. The user must sign into the Eagle Eye Networks Cloud, and from the Dashboard, click the [Read More]

Searchable Video Clip Notes

April 20, 2017|

Downloading and Download Notifications Video can be requested for downloading from the history browser. When a video is ready, it will appear under the notifications flag in the top right of the we [Read More]

Accessing Camera Settings

February 21, 2017|

With the proper permissions, camera settings can be accessed from the dashboard or from layout view. From the dashboard, click the gear icon to open the cameras settings. Camera settings from dashboa [Read More]

Motion Settings Overview

February 21, 2017|

The Eagle Eye Networks VMS records two video streams from each camera: preview video and full video. Preview video is typically a lower frame rate and resolution so that no matter the motion settings, [Read More]

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