Eagle Eye Cloud VMS Tech Support Blog

This blog provides the latest technical tips and tricks for the Eagle Eye VMS.

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Loitering Analytic

November 29, 2018|

Loitering detection monitors a defined area and will trigger a loitering event if an object lingers longer than the configured dwell time. Loitering events can also be set up to send an email and push [Read More]

Arlo Flexpower

September 12, 2018|

Have you ever wanted to use battery-operated wireless cameras for professional video surveillance? Sure there are a few wireless cameras, but they require power, which means the camera is still actual [Read More]

Line Crossing

August 22, 2017|

About Line Crossing Line Crossing is setup the same as Object Counting, but with the ability to send a notification when the line is crossed in the specified direction. The current count is not overla [Read More]

Object Counting

August 22, 2017|

About Object Counting For higher accuracy when counting people, use a dedicated camera mounted with a top-down view in which persons remain the same size as they travel through the image. In order to [Read More]

Intrusion Detection

August 22, 2017|

About Intrusion Detection Intrusion detection is used to generate an alert when an object enters a forbidden area. The forbidden area may be any size and shape. Notifications may be sent. Intrusion r [Read More]

Enabling Analytics

August 22, 2017|

How to Enable Analytics To enable Analytics, go to camera settings and choose the Analytics tab. Each analytic may be enabled separately and is billable per camera. A new tab will appear for each whe [Read More]

Managed PoE Update New Features

July 5, 2017|

Remote PoE The Eagle Eye Managed PoE Switches provide more functionality directly from the Eagle Eye Reseller Dashboard. Authorized users will be able to power cycle an individual PoE camera or the en [Read More]

Dynamic Filtering Usage

June 28, 2017|

From any view, enter text to filter results in real time. Dynamic Filter Text Entry The name, tag, address, and location are used to filter. The results are displayed as text is entered and remain [Read More]

Work Smarter with Help Files

May 11, 2017|

Work smarter! Take advantage of the Help Files located throughout the Eagle Eye web interface. When you see a blue circle with a question mark, you can click for more information.  The Help Files not [Read More]

Local Display via Browser Usage

April 21, 2017|

Local Display A user with permission “Administrator” or “Edit All and Add” is required to enable Local Display. The user must sign into the Eagle Eye Networks Cloud, and from the Dashboard, click the [Read More]