Eagle Eye Networks

Eagle Eye Networks – Privacy Policy

*The English version always takes precedence in case of any discrepancy or inconsistency between the English version and this translation.

Eagle Eye Networks, Inc and Eagle Eye Networks B.V. (collectively “Eagle Eye Networks,” “our,” “we” or “us”) respect your privacy and are committed to maintaining the privacy and confidentiality of the personal information collected. We urge you to read this Privacy Policy so that you understand our commitment to you and your privacy, and how you can participate in that commitment. Eagle Eye Networks will process Customer Data (as such term is defined in Eagle Eye Networks customer agreements), which may include personal data, only to the extent and in such a manner as is necessary to provide the Services under the Agreement or as otherwise instructed by Customer from time to time.

Eagle Eye Networks privacy practices, described in this Privacy Policy, comply with the APEC Cross Border Privacy Rules System and the General Data Protection Regulation of the European Union (GDPR).

Scope and your consent to our use of your information

This Privacy Policy applies to personal information and other information collected by Eagle Eye Networks or its service providers from or about: (i) visitors to, or users of, Eagle Eye Networks Websites; (ii) prospective and current customers using Eagle Eye Networks information technology services (the “Services”); (iii) users of any mobile-device applications that it offers (such as its iOS and Android applications); (iv) service providers and business partners; (v) job applicants; and (vi) other third-parties that it interacts with.

1. What information does Eagle Eye Networks collect and for what purpose is it used?

When we refer to “Personal Information”, we mean any information that can identify you. It includes information or an opinion from which you are reasonably identifiable. In some jurisdictions, Personal Information includes information that identifies a legal entity, such as company name. We describe the Personal Information that we collect in more detail below.

We may also collect information that is related to you but that does not personally identify you (“Non- personal Information”). Non-personal Information also includes information that could personally identify you in its original form, but that we have modified (for instance, by aggregating, anonymizing or de-identifying such information) in order to remove or hide any Personal Information.

When we collect information about you

The types of information we collect

How we use your information

Unless otherwise stated in our terms of service or other agreements between us / your company, we use your information only for providing you the Services that you have requested from us.

2. Disclosure of personal information

Except for the limited circumstances described in this Privacy Policy or your applicable agreement / terms of service, the Personal Information we gather is for internal use only and we will not authorize the release of this information to anyone outside of Eagle Eye Networks unless to our authorized service providers or if you have consented to such disclosure. When we need to provide your Personal Information to third parties, we will only share it to the extent reasonably necessary. We may also share your Personal Information as required or permitted by law.

We may disclose information that does not identify any individual or company (e.g., anonymous, aggregated data) without restriction. For example, we may provide our advertisers or other third parties with reports that contain aggregated and statistical data about our users.

3. How you can manage your personal information

4. Security of your information

We are committed to industry best practice when it comes to preventing loss, misuse, alteration, unauthorized access, or unlawful or unnecessary processing of the information we collect. This includes, but is not limited to, encryption of data where appropriate, access control, and monitoring for possible vulnerabilities and attacks. For technical specifics and documentation, please contact us.

5. Children

Our websites and the Services are not designed for or directed at individuals under the age of thirteen (13) or minors otherwise defined in local law or regulation. We will not intentionally collect or maintain information about these individuals. If you believe that we may have collected Personal Information from someone under the age of 13 or from a minor as may be otherwise defined in your country, please let us know.

6. Verification

Eagle Eye Networks utilizes a self-assessment approach or outside compliance review to assure its compliance with this Privacy Policy and periodically verifies that the Privacy Policy is accurate, comprehensive, prominently displayed, completely implemented, and in conformity with the Privacy Shield Principles or other applicable laws and regulations. Eagle Eye Networks conducts its self-assessment on an annual basis to ensure that all relevant privacy practices are being followed. Appropriate employee training is in place and internal procedures for periodically conducting objective reviews of compliance are in place.

7. Customer data – personal information of our customers’ clients

Our customers use the Service to host, transmit or process data on our hosted systems, which may include your Personal Information (“Customer Data”). In these situations, it is our customers rather than us who decide the reasons for which the Customer Data is collected and otherwise processed. Eagle Eye Networks will not review, share, distribute, nor reference any such Customer Data except as provided in the agreement that we have in place with the customer, or as may be required by law. Nothing contained in this Privacy Policy shall be construed to alter specific terms and conditions applicable to the Services. Our customers remain responsible for Personal Information that they collect and process and for compliance with applicable data protection laws.

For details of how the Customer Data will be used and protected, and details of how to access or correct it, amend or delete inaccuracies please refer to the privacy policy of the relevant Eagle Eye Networks customer to which you submitted your Personal Information. If requested to remove your personal data, we will inform our customer within a reasonable timeframe.

Eagle Eye Networks provides its services under the direction of its customers, and has no direct relationship with the individuals whose personal data our customers process. If you are a client of one of our customers and would no longer like to be contacted by one of our customers that use our service, please contact the customer that you interact with directly.

8. GDPR compliance statement

Eagle Eye Networks act in compliance with the General Data Protection Regulation of the European Union (GDPR), and we require all our employees, contractors, and other third party suppliers that come in contact with your Personal Information to do so as well.

To ensure that data from the European Union is handled with care as prescribed by the GDPR, we only transfer data to countries that have an adequate level of legal privacy protection. We use the European Commission-approved Model Clause International Data Transfer Agreements for transfers from the European Union to the United States of America.

9. Inquiries or complaints

If you have a question or complaint about this Privacy Policy or our information collection practices, please contact us at [email protected] or write us to General Counsel, Eagle Eye Networks 4611 Bee Caves Rd, Ste 200 Austin, TX 78746.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S. based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

10. Changes

Our business changes constantly and our Privacy Policy may also change from time to time. The “Last Updated” section at the bottom of this page states when this Privacy Policy was last revised. You should check the Eagle Eye Networks Websites frequently to see recent changes.

If any change materially affects the privacy of your Personal Information, we will notify you by posting a notice to this site or by email (to the email address tied to your account) and by posting the Privacy Policy before its effective date and give you a reasonable period of time to object to any changes (which you may do by ceasing to use the our Services).

Last Updated:

Effective July 1, 2018. Last revised July 1, 2018