Eagle Eye Networks

Breaking the chains: How Templeton USD escaped the “Hostage-as-a-Service” security trap

December 2, 2025 Rachel Abrams

Templeton initially implemented a security system to monitor their four campuses, but over time, reliability and performance degraded severely. The system was “platform-locked,” meaning the district felt held captive by a technology that restricted their options for replacement.

Over time, fewer than half of the installed cameras remained operational. Critical issues like frequent disconnections, failures to recover video footage, and vast areas left unmonitored compromised the district’s ability to maintain a safe environment.

The solution: Reliable coverage, simplified management, and open integration

Recognizing the urgent need for a robust, open security upgrade, the Eagle Eye Sell-With team connected Templeton with a trusted local reseller, Stone IT Solutions. They proposed a comprehensive solution centered on the Eagle Eye Cloud VMS.

The Eagle Eye VMS was selected for its reliability, simplified management, and open architecture, which immediately broke the platform-locked cycle. The key elements of the solution included installing 47 new cameras across the four school sites, complemented by continuous Eagle Eye Health Monitoring to proactively monitor the system’s status.

The results: 100% reliability and enhanced safety posture

The switch to the Eagle Eye Cloud VMS delivered immediate, quantifiable results for the school district:

  • 100% reliable coverage across all school campuses, eliminating the persistent downtime and unreliability that plagued the former system.
  • 24/7 active camera monitoring and continuous system health checks eliminated persistent reliability issues.
  • Future-proof safety with real-time access and a clear path toward future emergency integration. 

As Assistant Principal Kristin Dentone said, “This system is beyond amazing! On behalf of Templeton High School, we are so grateful to be partnering with you. We are thrilled to have significantly enhanced our ability to monitor our campuses and ensure student safety.”

What’s next: A commitment to safety

Templeton’s future-ready infrastructure positions them to implement Eagle Eye 911 Camera Sharing, allowing emergency responders to gain secure, live access to campus feeds during critical incidents. This capability builds greater trust and confidence within the community, providing students, staff, and parents with peace of mind, knowing that critical moments are monitored in real time and that police will arrive with the necessary visual context.Explore our Education solution to learn how Eagle Eye strengthens campus safety, enhances operational efficiency, and ensures compliance.

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