Eagle Eye Networks won the inaugural 2021 SSI Supplier Stellar Service Award for Technical Support.
Eagle Eye Networks CEO Dean Drako shared with Security Sales & Integration more about Eagle Eye Networks commitment to customer support:
At Eagle Eye Networks, we are committed to supporting our customers with courteous, professional and personal service. We don’t have call queues or phone trees. When a customer calls they get a live person, a highly trained technician who takes as much time as necessary to resolve problems, answer questions and provide education to our customers. Instead of relying on call scripts, we provide high level and ongoing education for our techs. They’re not only experts on our system, they’re also knowledgeable about networking, and the requirements for thousands of cameras the Eagle Eye Cloud VMS supports. Lastly, we create and maintain a positive culture and supportive environment for our tech support team members.
-Dean Drako, Eagle Eye Networks CEO
In the News
Covered on these news sites. Click the image to read more.
Since 2012, Eagle Eye Networks has provided smart cloud surveillance solutions, leveraging AI to drive natural language search, automation, and more. Eagle Eye’s camera-agnostic approach heightens security while saving money, time, and resources.
Otras publicaciones que te pueden interesar
Eagle Eye Networks launches AI Camera Gun Detection: Making communities safer
Eagle Eye Networks, the global leader in cloud video surveillance, has introduced Eagle Eye Gun Detection, a new layer of protection for schools and businesses that works with existing security cameras…
octubre 10, 2025
Eagle Eye Gun Detection: AI-Powered Security Solution
Flanked by community leaders from Texas schools, a major Austin business, an Austin church, and technology experts, Eagle Eye Networks CEO Dean Drako announces the launch of Eagle Eye Gun…
octubre 10, 2025
Eagle Eye Networks Launches AI Camera Gun Detection
“At Eagle Eye Networks, we’re on a mission to transform all of the existing security cameras into proactive security solutions that can detect guns,” said Eagle Eye CEO Dean Drako…
octubre 10, 2025
