Eagle Eye Networks

VMS Tech Support

Adjusting Motion Settings

Adjusting Motion Settings

Regions and Alerts The Eagle Eye Networks VMS allows an unlimited amount of regions and alerts per camera. These can be added by opening camera settings and selecting the motion tab. In this example, a region named Entry-Exit is shown with separate motion sensitivity from the overall motion sensitivity of

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adding-cameras-through-RTSP

Adding Cameras Through RTSP

For best results, we recommend using cameras on our officially supported list. We also understand that this isn’t always possible. Some installations need to make use of existing equipment or may have specialty cameras. We have an advanced option that allows for adding cameras directly. We support RTSP and can

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masking-out-motion-areas

Creating Email Alerts

In part 1, we showed how to mask out a motion zone to ignore motion. In this post we are going to show how to create email alerts. We will be setting up email alerts on my front door. I am interested on getting an email notification whenever someone enters

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new-guided-tour-features

New Guided Tour features

We try to keep our product simple and easy to use. One way we do this is by guiding new installers through the setup process. Below is the new setup process with guided instructions. When first logging in, you will be prompted to add a bridge. While the bridge is

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masking-out-motion-areas

Masking Out Motion Areas

Often there is repetitive motion in a scene that you want to ignore. A great example of this is a TV or a swaying tree. Having constant motion makes it difficult to quickly find the item you are looking for. It is like adding more hay to the stack when

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enabling-onvif-support-for-axis-cameras

Enabling Axis ONVIF support

Axis makes terrific cameras and as a founding member of the ONVIF standard they are a great compliment to our product. Axis handles security for their cameras uniquely and the purpose of this blog post is to show how to enable ONVIF support in their cameras. [NOTE: If it is

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bandwidth-usage

Bandwidth Recommendations

Executive Summary: We recommend 100kbps per camera for our realtime previews stream. You can adjust the quality on those by raising or lowering the settings but those are safe averages. We load balance and pool requests so that multiple people watching the same live stream view it through our cloud

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common-support-questions

Common Support Questions

How do I add a bridge? Each bridge comes with a unique Attach ID. The Attach ID is used to associate that bridge with an account. In order to add a bridge to an account, enter the Attach ID and a name for the bridge. The bridge will now be

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