Securing the future of EV charging with smart surveillance

Electric vehicle (EV) charging stations are more than just power points; they are vital activity hubs in an evolving transportation landscape. And as these sites grow in scale, the challenges of maintaining security, ensuring customer safety, and guaranteeing reliable operations are more significant than ever.

From a massive 637-stall hub in Shenzhen, China, to a new 80-stall destination in Hollywood with amenities like a diner and drive-in movie theater, these stations are becoming complex environments. And on the other side, just as important in extending the possibilities for electric cars, there are thousands of smaller stations with just a handful of charging points.  

Whether your station hosts three charging points or 100, it’s home to valuable equipment vulnerable to theft, vandalism, and other risks, including dangerous overheating. Smaller stations can suffer greater risk for their size, too, when they can’t justify a full-time in-person presence to deter off-hours theft or vandalism. 

How to protect stations, as they become ever more common and vital to more and more customers? 

The answer lies in smart video surveillance — a solution that goes far beyond simple cameras. Eagle Eye Networks provides a cloud video management system (VMS) that helps safeguard your valuable assets and maintain a secure environment for everyone.

• Insights for proactive protection
  Eagle Eye’s system isn’t just passively recording; it’s actively looking for anomalies and providing real-time alerts. This proactive approach saves time and helps you respond to issues before they escalate.
• AI-powered alerts 
  Get notified when a non-electric car parks in an EV spot or when someone accesses a restricted area.
• Smart video search
  Use natural language queries to quickly find specific events or individuals in your footage. Simply type a descriptive query (like « blue sedan ») to find exactly what you need.
• License plate recognition (LPR)
  Instantly identify repeat customers and receive real-time alerts for hotlisted vehicles, helping you manage access and improve security.
• Eagle Eye 911 Camera Sharing
  In a crisis, you can instantly and securely share video from pre-selected cameras with emergency personnel, providing them with critical information to act quickly and confidently.

A solution for every amenity

EV charging stations are increasingly incorporating amenities to enhance the customer experience. From restrooms and pet relief areas to comfortable lounge spaces and car washes, these conveniences require their own layer of security and management. Eagle Eye’s system can help protect these various spaces.

• Deterrence with 2-Way Audio 
  Use live or pre-recorded audio messages to deter cable and equipment thieves, or provide direct assistance to customers from a remote location.
• Comprehensive remote viewing
  Access every camera, individually or in custom layouts, for instant visual awareness across all your locations, from the charging stalls to lounge areas or retail counters
• Sensor integration 
  Get warnings for extreme temperatures to prevent fire and equipment damage, or track moisture in sensitive storage areas.
• Reduced IT burden 
  With our cloud-based system, new features and security patches are delivered automatically, so you don’t have to worry about per-camera updates. Your data and privacy are protected by SOC 2 Type 2 and ISO 27001 compliance, along with 256-bit AES encryption.

When downtime isn’t an option

In the fast-paced world of EV charging, reliability is non-negotiable. Eagle Eye solutions protect thousands of businesses worldwide, thanks to a system designed for maximum uptime and peace of mind.

Our camera-agnostic approach means you can select from over 7,000 compatible IP cameras, and our cloud-managed platform allows you to increase or reshape your security perimeter on the fly. Whether you’re adding a few new charge points or expanding to hundreds of locations, our system scales to meet your needs.

With the only 24/7 global support team in the industry, you can call Eagle Eye and instantly speak to a technical representative. Instead of a phone tree, you’ll speak to real people every time.

Let’s start solving your problems. At Eagle Eye Networks, we are building tomorrow’s security and surveillance solutions today. We’d love to work with you.

Timothy Lord

Timothy Lord has witnessed and written about IT security trends and the ongoing evolution of SaaS for more than 25 years.